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Xtreme Imports Kapiti

SurfEars 3.0.

SurfEars 3.0.

Regular price $79.00 NZD
Regular price Sale price $79.00 NZD
Sale Sold out
Tax included.
Introducing SurfEars 3.0, the worlds only ear plug  that protect your ears without affecting hearing.  Designed to let sound in while keeping water out, utilizing unique  acoustic mesh specifically developed to block out  water, cold air, dirt and bacteria and elements that are known to create common issues like ear inflammation or bone growth in the ear canal known as surfers ear.
  • Let Sound In
  • Keep Water Out
  • Great Comfort
  • Secure Custom Fit

SurfEars have close to zero acoustic loss in the frequency range of human speech while the best competitor cuts away about 20-30dB. To give you a reference, 30dB is roughly the difference between the loudest and lowest volume setting on your smartphone. That’s pretty big difference!

By maximizing hearing SurfEars protect your ears without reducing enjoyment.

SurfEars  come with changeable parts in different sizes that allow you to customize them for your ears in order to find a comfortable and secure fit.

Whats in the box:

  • One Pair of SurfEars, pre assembled with size medium and an adjustable leash
  • 6 sealing gels, 2X size large, 2X size small, 2X size x-small
  • Two support wings, size small
  • An awesome storage case to keep them safe

Why use SurfEars:

Surfer’s ear is extra bone which forms as lumps that grow in the ear canal. This is caused by exposure to cold water and wind, especially the combination of the two as the wind creates a chill factor when your ears are already wet. This extra bone growth, also called exostosis is believed to be the body’s natural defence mechanism to protect the ear drum from harsh environments. The problem is that the exostosis doesn’t go away afterwards, instead it continues to grow (causing painful ear infections & hearing loss).

Welly Wingers don't forget to ask for the Welly Wingers discount. (and we can put in the van for next Whiti session)

Shipping, Warranties and Returns

Shipping  

All of our orders are shipped through Aramex Couriers, Mainfreight or PBT. 
 
Shipping Costs
 
Our Shipping costs are based on courier costs with Aramex Couriers. Bigger items will have a higher shipping rate. (in some cases we use PBT)
Aramex couriers no longer require signature and they will leave the parcel if you are not home. Please take this into consideration when entering a delivery address.  If you are not likely to be home and have an alternative/work address where someone will be there to receive the goods please use this address.  
Rural delivery is extra (some addresses are considered rural by the courier and don’t always have RD in the address.  If you are unsure if you are rural, please check with us). Some items are too big for the rural courier and will be sent to the closest Fastway depot for collection from there.  All shipping rates will be specified on each item at checkout.
 
Bulky Shipping
 
Bulky products (e.g Pool and Games Tables, Large Playgrounds) are shipped via  PBT (and on some occasions (Mainfreight) and the price varies from product to product, however the price is clearly marked on each option and is grouped into different North and South Island regions.  The price given on each option is to the nearest PBT depot for collection from there.  If you are close to the depot delivery to home may be arranged.  If home delivery is arranged you will need to be home at the time of delivery. This delivery service is to your door only, and the driver will not carry the item inside.  It is also to ground floor entries only.  
Please check the condition of your parcel/box on delivery.  If it appears there is any damage to the box please advise the delivery driver and us immediately.  We have 7 days to lodge a claim with the transport company should any damage have occurred.
 
Combined Shipping
 
We may be able to combine shipping.  Please check with us if your are interested in multiple items.
 
Estimated Delivery Times
 
Delivery times are usually 2-4 days North Island non rural, 2-6 days South Island non rural.  Rural delivery may take a few days longer. 
 
Please Note: Chatham Island and Stewart Island delivery is unavailable.  Waiheke Island is considered rural. 
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Warranties

Our warranty policy covers our products for 3-6 months (depending on the product) from the purchase date. Warranty claims cover any fault, defect or failure occurring as a result of the manufacturing process. Damage or faults occurring as a result of misuse, accident, or wear and tear is not covered by our warranty policy.
 
If you feel that your purchase has a fault that is covered under warranty please contact us, including as much detail as possible (including a photo of the issue if possible or applicable) so that we can assess the problem and advise you of a solution. This could be either a repair, replacement or refund. We reserve the right to provide the best possible solution based on availability of stock.
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Returns

Goods are not returnable simply because you changed your mind.
 
We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:
  • Item is damaged
  • Item is defective
  • You notify us within 7 days
  • If your item is unable to be replaced we will offer you a refund
We will do our best to resolve any problems as quickly as possible.
Cancellation fees
If you purchase a product online and decide to cancel the order before it has been dispatched there will be a 10% cancellation fee to cover the non refundable credit card fees incurred as well as administration costs. 
 
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